Large Financial Services Company
We conducted a series of focus groups to identify the strengths and weaknesses of the firm’s culture and leadership practices. This resulted in the identification of new ways to motivate and retain employees. As a result of initiatives implemented the company reduced costly turnover and enhanced its productivity.
Major Health-care Insurer
We provided a range of assistance to enhance senior and middle managers’ competencies. This involved defining clusters of key competencies critical to the current and future success of the organization and its managers. The effort provided the framework for a two-year training curriculum for managers and sales people in which training was implemented to build knowledge and skills in each cluster area.
One of The World’s Largest Diversified Industrial Corporations
We created and implemented a selection program designed to identify candidates for sales positions that would increase sales and reduce costly turnover. This entailed identifying key competencies critical to sales productivity and enhanced customer responsiveness. The program resulted in the recruitment and selection of exceptional sales performers.
A Large Health-care Provider
We assisted in building the future leadership capabilities of managers in support of a change in organizational values and the implementation of a new strategic direction. This involved restructuring the organization and the development of a leadership profile specifying the behaviors required of senior and middle managers. It also included designing and implementing a managing change workshop.